Service Manager

  • 10th Oct 2023 Whitley
  • Domus is on the lookout for a dedicated Health and Social Care professional to take managerial responsibility for a Residential service in Whitley, North Yorkshire, for adults with Learning Disabilities and Autism.

    The Service Manager will manage and lead aa team to provide support that enables the people supported to achieve the outcomes of their individual Person-Centred Plans and the aims and objectives of the service.

    We are looking for an enthusiastic and self-motivated leader who wants to make a difference to the lives of the people supported, promoting Person Centered Approaches and Values, Inclusion, and Independence.

    This is a fantastic opportunity for a current Service Manager or highly experienced Deputy Manager to take that next stage of progression and join a well-established Charity.   

    Key Responsibilities of a Service Manager:

    Lead and direct the teams in person centered planning and support for the people we support, ensuring that tailored support plans are completed, reviewed, and continuously developed to meet individual needs, wishes and outcomes.
    Ensure teams actively support and promote the health and well-being of people we support and that current issues or changes in health, behavioural, emotional, psychological, or mental health needs are reported to the relevant professionals and support sought if necessary.
    Lead and direct teams to facilitate and empower independence of people we support.
    Take an active role in the development and growth of the Organisation, supporting the business development objectives and Key Performance Indicators (KPIs) in line with the Organisational strategic aims and objectives.
    Maintaining a good local market knowledge of Whitley, North Yorkshire to ensure that opportunities for the people supported are maximised and that the Organisation is aware of external changes that will affect the service(s) market position.
    Be responsible for quality management and auditing of service delivery, maintaining accurate internal and external quality assurance records and completing any required improvement actions.
    Ensuring effective financial planning and budgetary control for the service, liaising as appropriate with the Operations and Development Manager and the Finance Department. 
    Service Manager Requirements:
    Level 3 Social Care qualification. (Minimum essential required).
    Level 5 Social care qualification in line with the organisation’s strategic aims or willingness to complete the qualification within a designated time frame.
    Good knowledge and practical implementation of CQC regulations.
    Ability to recognize, challenge and remedy bad practice.
    Experience of working at a supervisory level in care/support setting within the last 3 years.
    Ability to set and work to deadlines.
    Excellent level of people management skills.
    Management skills to main the service to a high standard.
    Computer skills in Microsoft office particularly word, excel, outlook and the internet.
    Excellent level of organisation skills.
    Ability to demonstrate clear communication skills both verbal and written.
    Full Driving License, use of car, with business use.
    Industry-leading recognition.
    Colleague Lotto – giving everyone the opportunity to win great cash prizes.
    Prize winning Scratch cards aligned with values in action!
    Recognising Colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards.
    Loyalty Scheme recognising colleagues at work anniversaries.
    Social Wellbeing.
    Award-winning App for news and info.
    Internal social media.
    Financial Wellbeing: discounts include high street, supermarkets, flash sales, gym memberships and more.
    Blue Light discount programme, funded by us.
    Salary Finance scheme for lower cost loans and to save for special occasions or rainy days.
    Government mileage rates if you need to travel.
    Emotional Wellbeing: free wellbeing App, practical advice covering things like consumer rights, anxiety, childcare and more.
    Training and development to reach your potential: learning journey that grows with you to reach care worker standards, specialist skills training including Autism, Dementia and Mental Health, career pathways that include flexible apprenticeships and nationally recognised qualifications.
    Cover the cost of relevant professional memberships.
    If you are interested in the above position please apply, or for more information contact Matthew Taylor at Domus Recruitment.

    As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with £200 if you recommend a new candidate to us who is not already registered, and we secure them a role for a minimum of 1 month

    Job Info

  • Job Title: Service Manager
  • Location: Whitley
  • Post Date: 10th Oct 2023
  • Close Date: 10th Nov 2023
  • Job Salary: £33000 - £35000 per annum
  • Job Hours: Full Time
  • Job Contract: Permanent
  • Company: Domus Recruitment
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