Intensive Housing Management Officer (PT) – Permanent Contract, Part Time (24 Hours)
Are you a motivated and compassionate individual looking to support vulnerable individuals in a supported housing setting? Do you have experience in a similar field or strong transferable skills? We are seeking a dedicated and experienced Intensive Housing Management Worker to join our team in Oxford.
Job Summary:
As an Intensive Housing Management Worker, you will play a crucial role in ensuring the smooth running and safety of our supported housing service. You will provide reactive support to residents, maintain a safe environment, and respond to resident enquiries. You will also liaise with external agencies and support tenancy sustainment by identifying and addressing licence breaches.
Key Responsibilities:
Ensure the smooth running and safety of a supported housing service
Provide reactive support to residents and maintain a safe environment
Carry out Health & Safety checks in line with organisational policies and procedures
Maintain low levels of voids and ensure timely processing of void properties
Provide reception duties, including phone cover, visitor sign-ins, and coordination of transport
Respond to resident enquiries and provide emotional and reactive support during crises
Liaise with external agencies to ensure positive outcomes for residents
Support tenancy sustainment by identifying and addressing licence breaches
Maintain accurate reporting documentation and escalate safety concerns to senior staffThe Ideal Candidate:
Experience in a similar setting, or strong transferable skills
Ability to remain calm and professional in challenging situations to help de-escalate conflict
Excellent communication and interpersonal skills
Strong organisation and multitasking capabilities
Intermediate Microsoft Office skills and willingness to learn internal systems
Previous experience in homelessness, substance misuse, or mental health support is desirable but not essentialContract Details:
Permanent Contract
24 Hours Per Week, including some weekends
Salary: £15,638 per year, plus benefitsWhat We Offer:
£250 Training Allowance
Dedicated Specialist Consultant
Work with 1000’s of clients nationwide
Daily Payroll Runs
Free Candidate Registrations
Referral and Loyalty Bonus Schemes
Sign Up Bonus
Free Compliance ChecksHow to Apply:
If you are a motivated and compassionate individual looking to support vulnerable individuals in a supported housing setting, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail. We offer a £250 referral bonus for every successfully referred candidate
