Intensive Housing Management Worker
Oxford
Homeless Service
Permanent Contract
Full Time
£23,000.00 to £25,000.00
This is a fantastic opportunity to join a leading Housing Association in Oxford, supporting vulnerable individuals in a supported housing setting as part of a dedicated care and support team.
THE ROLE
As an Intensive Housing Management Worker, you will be responsible for ensuring the smooth running and safety of a supported housing service, providing reactive support to residents and maintaining a safe environment in the absence of the support team.
Carry out Health & Safety checks in line with organisational policies and procedures
Maintain low levels of voids and ensure timely processing of void properties
Provide reception duties including phone cover, visitor sign-ins, and coordination of transport
Respond to resident enquiries and provide emotional and reactive support during crises
Liaise with external agencies to ensure positive outcomes for residents
Support tenancy sustainment by identifying and addressing licence breaches
Maintain accurate reporting documentation and escalate safety concerns to senior staff
THE CANDIDATE
We are looking for someone with experience in a similar setting, or with strong transferable skills and a desire to support vulnerable individuals in a supported housing environment.
Ability to remain calm and professional in challenging situations to help de-escalate conflict
Excellent communication and interpersonal skills
Strong organisation and multitasking capabilities
Intermediate Microsoft Office skills and willingness to learn internal systems
Previous experience in homelessness, substance misuse, or mental health support is desirable but not essential
THE CONTRACT
36 Hours Per Week, Monday to Friday, 9am to 5pm (some flexibility required)
Permanent Contract
£23,000.00 to £25,000.00 per year, plus benefits
HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call on
(phone number removed)
to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate
