Housing Worker
Barnstaple
3 Months
37.5 Hours per Week
£16.37 LTD / £14.05 PAYE (inc holiday)
Join a respected Housing Association delivering vital tenancy support and housing management service within a supported housing service in Barnstaple.
THE ROLE
We are recruiting for an experienced Housing Worker to oversee the day-to-day housing management and support services within a supported housing scheme.
Deliver housing management and intensive housing support services to vulnerable customers
Maximise rental income and reduce void loss through effective tenancy management
Carry out tenancy inductions, property inspections, and manage repairs and maintenance issues
Provide advice and support to help residents maintain their accommodation and achieve move-on
Act as the first point of contact for residents, responding to welfare, health, or safeguarding concerns
Maintain accurate records using housing management systems
Promote resident involvement and well-being through social and community activities
THE SERVICE
This role is based in a 9 unit supported living service in Barnstaple offers shared and self-contained accommodation for individuals with support needs. It provides personalised housing-related support to help residents manage tenancies, access benefits, build life skills, and work towards independent living. The service includes regular check-ins, drop-in support, and liaison with external agencies, aiming to promote stability, independence, and community integration.
THE CANDIDATE
The ideal candidate will have previous experience in a housing management or supported housing environment, working with vulnerable or high-needs customer groups.
Strong understanding of tenancy/licence agreements, voids and arrears management
Comfortable lone working and liaising with multi-agency partners
Experience supporting individuals with complex needs (e.g. mental health, substance misuse, domestic abuse)
Good working knowledge of safeguarding and risk management practices
Proficient in Microsoft Word, Excel, and housing or case management systems
THE CONTRACT
9am – 5pm, Monday to Friday
3-Month Temporary Contract with the potential to go permanent
The pay for the role is £16.37 per hour (LTD). The PAYE equivalent is £14.05 per hour, inclusive of holiday pay.
HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate
