Housing Support Officer
Oxford
Homeless Service
Permanent Contract
Full Time
£25,000.00 to £27,500.00
An excellent opportunity has become available for a compassionate and motivated Housing Support Officer to join a Housing Association’s Supported Accommodation Service in Oxford, helping vulnerable individuals to maintain their tenancies and live independently.
THE ROLE
As a Housing Support Officer, you will provide tailored, person-centred support to individuals living in supported housing, promoting independence, stability, and tenancy sustainment.
Assess incoming referrals and engage new clients using a person-centred approach
Create and review Independent Living Plans and Risk Assessments regularly
Liaise with health professionals, external agencies, and colleagues to provide coordinated support
Attend safeguarding meetings and escalate any concerns following correct procedures
Maintain accurate and timely records and documentation
Inform clients of their rights, responsibilities, and financial obligations under their tenancy
Actively engage in reflective practice and continuous professional development
THE CANDIDATE
We are looking for someone with prior experience in a similar role, ideally within supported housing or homelessness services, with a passion for making a difference in people’s lives.
Experience supporting individuals with complex needs such as substance misuse, trauma, or mental health issues
Proven ability to engage and motivate vulnerable client groups
Knowledge and understanding of safeguarding procedures and best practices
Strong communication and partnership working skills
Ability to manage a caseload effectively and independently
THE CONTRACT
36 Hours Per Week, Monday to Friday, 9am to 5pm (some flexibility required)
Permanent Contract
£25,000.00 to £27,500.00 per year, plus benefits
HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate
