Contact Worker – Birmingham Children’s Trust Location: Birmingham
Service: Children’s Services / Children in Care
Driver’s Licence Required
Are you calm, reliable, and passionate about supporting children and families during important moments? Birmingham Children’s Trust is looking for dedicated Contact Workers to support supervised contact visits between children in care and their families.
This is a hugely rewarding role where your presence, professionalism, and ability to build trust will make a real difference to children’s emotional wellbeing.
About the Role As a Contact Worker, you will facilitate and supervise contact sessions between children in care and their parents or family members, ensuring visits are safe, positive, and child-focused.
You’ll act as a neutral, supportive presence — observing interactions, promoting positive engagement, and ensuring safeguarding procedures are followed at all times.
Key Responsibilities
Supervise contact visits between children in care and their families
Ensure the safety, wellbeing, and emotional needs of children are always prioritised
Support positive and appropriate interactions during contact sessions
Accurately record observations and write clear contact notes/reports
Transport children to and from contact venues when required
Work closely with Social Workers and other professionals
Maintain professional boundaries and confidentiality at all times
What We’re Looking For
A genuine interest in supporting children and families
Calm, patient, and emotionally resilient approach
Strong communication and observation skills
Ability to remain neutral and professional in sensitive situations
Full UK driving licence and access to a vehicle
Willingness to undergo an Enhanced DBS check
? No formal qualifications are required — this role is ideal for people with experience in care, education, youth work, family support, or those looking to start a career in children’s services.
Why Join Birmingham Children’s Trust?
Make a meaningful difference in children’s lives
Gain valuable experience within children’s social care
Ongoing training and professional support
Opportunity to develop your career in safeguarding and family services
Supportive and experienced teams
How to Apply To apply or find out more, please email:
? (url removed)
? Referral Bonus: Know someone perfect for this role? Refer them — if they’re successful, you could receive £250
