Operations Manager
We are seeking an experienced Operations Manager to provide strategic and operational leadership across multiple care homes in the North West.
Reporting to the Regional Operations Manager / Operations Director, you will ensure homes remain fully compliant with regulatory requirements, deliver high-quality care and environments for residents, and achieve financial and business objectives. You will provide strong leadership, guidance, and mentoring to Home Managers, driving performance and continuous improvement.
Key Responsibilities:
Lead and support Home Managers, ensuring effective recruitment, training, and team development
Oversee financial performance, budgeting, reporting, and business growth to meet targets
Ensure full compliance with regulatory and legal standards, implementing action plans where required
Monitor and improve care quality, safety, and overall resident experience
Build positive relationships with residents, families, staff, and external stakeholders, including regulators
Track KPIs, analyse performance data, and report to senior leadership
Identify development needs and mentor senior staff to strengthen performanceAbout You:
Proven experience managing operations within a care home or healthcare setting
Strong knowledge of financial management, compliance, and care regulations
Excellent leadership and people management skills
Strong communication and stakeholder engagement abilities
Data-driven with a focus on delivering high-quality elderly care
Able to work independently in a fast-paced environment
Full UK driving licence
NMC Registered Nurse with relevant post-registration experienceIf you are a motivated leader with a passion for quality care and operational excellence, we would love to hear from you
