Financial Wellbeing Family Hub Coach Household Support Fund
Grade 7
? Staffordshire
We’re recruiting Financial Wellbeing Family Hub Coaches to support residents across Staffordshire to improve their financial stability, build resilience, and reduce the need for specialist interventions.
This is a rewarding frontline role working directly with individuals and families, helping them access support, improve outcomes, and feel more confident managing their financial wellbeing.
About the Role As a Financial Wellbeing Family Hub Coach, you will:
Work directly with residents across Staffordshire to improve financial wellbeing outcomes
Provide targeted, practical support to individuals and families facing financial hardship
Deliver one-to-one and group-based financial wellbeing interventions in Family Hubs and community settings
Support residents to access emergency and targeted financial support where required
Signpost and coordinate support with partner agencies and community services
Build strong multi-agency relationships to ensure joined-up, early help support
Promote healthy lifestyles, financial resilience, and improved life chances
Maintain accurate records using IT systems and contribute to data gathering and reporting
This role requires a flexible, proactive approach and the ability to work confidently with people facing complex challenges.
About You We’re looking for candidates who can demonstrate:
NVQ Level 3 (or equivalent qualification or experience) in working with individuals
Experience of delivering training, workshops, or group-based interventions (PTLLS or equivalent desirable)
Solid experience working directly with individuals or families in a relevant setting
A strong understanding of financial exclusion and its impact on households
Knowledge of the benefits system and wider financial wellbeing support services
Experience working with vulnerable groups, including families with complex needs
Understanding of safeguarding for children and adults
Confidence in multi-agency working and effective signposting
Ability to work both independently and as part of a wider team
Strong communication, time-management, and problem-solving skills
A full driving licence and access to a vehicle
Flexibility to meet the needs of Staffordshire residents
Our Values We are:
Ambitious for our communities
Courageous in tackling challenges
Empowering our people to do their jobs well
We are committed to equality, safeguarding, and creating a supportive working environment.
Additional Information
This post may require an Enhanced DBS check
We are proud to be a Disability Confident Employer and guarantee an interview to eligible candidates who meet the minimum criteria
How to Apply To apply or request further information, please contact:
? (url removed)
? Referral Bonus Know someone who would be a great fit?
If you refer a candidate who is successfully placed, you could receive £250
