Full Clean Driving License and own transport needed for this Role
You will also have to have an enhanced DBS which will be done for you
We are looking for a compassionate and hardworking talented individual who can regularly provide support and guidance to residents, ensuring that the property they reside in is safe and that the support enables the resident to move through our services into independent accommodation.
The support worker will be able to provide guidance, advice and where necessary signpost and assist the resident with day-to-day skills to motivate and encourage them, to reach their goals and where necessary utilising external agencies or other charities to support those goals where that is necessary.
To onboard and offboard residents as required and to ensure that all of the relevant paperwork is completed
Introduce the resident to the CHA Pathway
Ensure residents are familiar with their new property and appropriate information is provided
To go through and explain the license agreement with particular reference to house rules and consequences of non-compliance.
Complete an online housing benefit application on behalf of the resident and ensure the resident has signed the license agreement
Update Internal software with each tenants housing benefit reference and upload tenant’s license agreement and ID documents
Complete weekly support sessions
To compile a risk assessment and support plan for each new resident
Update risk and assessments and support plans on a weekly basis and ensure all documents are uploaded to both the internal and external software
To signpost residents to relevant support services available in the area
To ensure prompt and appropriate responses to resident enquiries
Assist residents with accessing food banks
Manage resident expectations in relation to housing
Work with residents to reduce anti-social behaviour
Run single or group workshops covering basic life skills
Offer support through financial budgeting
Ensure residents meet their obligations relating to service charges
To respond to any issues of anti-social behaviour and take retrospective action in line with the organisation’s policies and procedures.
With authorisation from senior management, carry out breaches in line with the organisation’s policy once approved by the local authority
Carrying out health and safety checks of individual properties and communal areas
Report any faults or repairs and keeping accurate records
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
